Usage Limits & Quotas

Understanding subscription limits and how they work

How Usage Limits Work 📊

Monthly Reset Cycle

All usage quotas reset on your billing date each month. For example, if you signed up on the 15th, your limits reset on the 15th of every month.

Real-time Tracking

Your usage is tracked in real-time. You can monitor your quotas in the Usage & Analytics section of your dashboard.

Plan Limits Breakdown

F

Free Plan

Perfect for trying out SeroBook

$0
Forever free
Bookings
20/month
Emails
100/month
Services
3 total
Staff
1 user
S

Starter Plan

Great for small businesses

$29
/month
Bookings
500/month
Emails
1,000/month
Services
10 total
Staff
2 users
Includes API access, advanced analytics, and priority support

Professional Plan

For growing businesses

$79
/month
Bookings
Unlimited
Emails
5,000/month
Services
Unlimited
Staff
10 users
Custom branding and white-label options
Team management with role permissions

What Happens When You Reach Your Limits? ⚠️

Soft Limits (Warnings)

  • 75% usage: Yellow warning in dashboard
  • 90% usage: Email notification sent
  • Upgrade prompts appear in UI

Hard Limits (Blocked)

  • 100% usage: New actions blocked
  • Upgrade required to continue
  • Existing bookings still work

Good News:

Your existing bookings, customer data, and settings are never affected by usage limits. Limits only prevent creating new items until you upgrade or your quota resets.

Monitoring Your Usage

Usage Dashboard

Real-time quotas and usage statistics

Usage Alerts

Automatic notifications when approaching limits

Easy Upgrades

Upgrade instantly when you need more capacity

Specific Limits Explained

Booking Limits

  • • Counts all bookings created (manual + public)
  • • Includes cancelled bookings
  • • Resets monthly on billing date
  • • Past bookings never count against limit

Email Limits

  • • All automated emails (confirmations, reminders)
  • • Manual emails sent from dashboard
  • • Bulk email campaigns
  • • Test emails count toward limit

API Limits

  • • REST API calls (Zapier, custom integrations)
  • • Webhook deliveries
  • • Real-time sync operations
  • • Dashboard API requests don't count

File Upload Limits

  • • CSV imports and bulk uploads
  • • Profile images and business photos
  • • Document attachments
  • • Maximum 5MB per file

💡 Best Practices for Managing Limits

Optimize Usage:

  • • Monitor usage weekly via dashboard
  • • Set up usage alerts at 75%
  • • Plan upgrades before hitting limits
  • • Use email templates efficiently

Plan Ahead:

  • • Upgrade before busy seasons
  • • Track growth trends monthly
  • • Consider annual billing for savings
  • • Contact support for custom limits