What's New
Every feature we ship, newest first — with how-to steps and FAQs. The latest highlights also appear as a popup on your dashboard after each update.
Release 2026.07.26
2026-07-26
Booking categories & packages
BookingsYour booking page can now open with categories you name yourself. Each one picks a behaviour: Standard Service (customer picks one service, then upgrades), Fixed Package (you bundle services at a set price), or Build Your Own (customer assembles their own package, with an optional volume discount).
How to use it
- Go to Manage → Booking Categories and turn the feature on.
- Add a category and give it whatever name your customers would recognise — "Slushy Machines", "Package Hire", "Pick & Choose".
- Choose what the card does: Standard Service, Fixed Package, or Build Your Own.
- For Standard Service and Build Your Own, tick which services belong to it. For Fixed Package, build the bundles and set each price.
- Add at least two categories — with one, the page skips straight to it.
FAQs
What is the difference between a Fixed Package and Build Your Own?
You author a Fixed Package: a set list of services at a price you choose, usually cheaper than booking them separately. Build Your Own hands that job to the customer — they add whatever services and upgrades they want and the total adds up as they go, with an optional discount once they pass a service count you set.
Why is it called Standard Service rather than a package?
Because the customer ends up with one service, plus any upgrades. It is not a bundle — a category that lists your slushy machines so the customer picks one is a Standard Service category, however many machines are in it.
Does this change my existing booking page?
No. With the feature off, or with fewer than two categories, the page renders exactly as before — straight to your service grid.
Release 2026.06.12
2026-06-12
Print on Schedule
OperationsA new Print on Schedule automation: pick a weekly slot (e.g. Thursday 9am) and the documents you want — the Orders run sheet/pack and any document templates — and the desktop app processes that week's bookings and either prints them straight to your printer or stages the PDFs and notifies you to press ⌘P. Includes a manual "Print this week" button and a heads-up if a print was missed while the app was closed.
How to use it
- Open Automations → Print on Schedule and click Configure.
- Tick the documents to print (Orders run sheet/pack, plus any document templates).
- Choose 'Stage + notify' or 'Auto-print', and on the desktop app pick your printer.
- Set the weekly day & time, then turn on the schedule.
- Use "Print this week" any time for an on-demand copy.
Release 2026.06.06
2026-06-06
Account access on the skate booking theme
Booking ThemesOn the classes/skate booking theme, the old dead "Profile" tab is now a working "Account" entry point. Logged-out customers go to sign-in; signed-in customers reach their account. A matching Account button was added for desktop.
How to use it
- Enable the client portal for your business in Settings.
- Open your skate booking page — the bottom nav (mobile) and top-right (desktop) now show Account.
- Customers tap it to sign in or reach their account.
FAQs
Why don’t I see the Account tab?
It only appears when the client portal is enabled for your business. Turn the portal on in Settings and it shows automatically.
Product updates & "What’s New"
PlatformYou’ll now see a short "What’s New" popup the first time you log in after we ship updates. You can revisit everything any time under Help → What’s New.
How to use it
- After an update, the What’s New popup appears once on the dashboard.
- Read the highlights and dismiss it.
- Revisit anytime via Help → What’s New.
Superadmin feature map
PlatformSuperadmins get a feature map at /superadmin/features showing every feature grouped by status (planned / in progress / shipped) with completion stats.
Release 2026.06.04
2026-06-04
Invoices: period view & weekly batch
Invoices & PaymentsThe invoices page now has a paginated period view (step through weeks or months), a Sales-this-month card, and a one-click weekly invoice batch.
Full guideRelease 2026.06.03
2026-06-03
Multiple invoices per booking
Invoices & PaymentsBookings now support multiple invoices each. Payments auto-match to the right booking via Square description / Stripe metadata, and you can reallocate an invoice to another booking.
Full guideRelease 2026.06.01
2026-06-01
Orders & delivery run sheets
OperationsNew Orders page for staff/delivery: message + form/upgrade columns, delivery-time sorting, and printable pack lists / run sheets generated client-side.
Release 2026.05.31
2026-05-31
Delivery map planner
OperationsA map-based delivery planner with a route sidebar, per-card open/message actions, right-click menu and a "Save deliveries" commit step.
Accurate class "spots left"
BookingsClass and skate sessions now show true remaining spots — booked seats (including group bookings) are subtracted from capacity, preventing oversold sessions.
Full guideRelease 2026.05.30
2026-05-30
Client portal
CustomersA per-business client portal is live: customers sign in from your booking pages to see their bookings, invoices and account.
Full guideRelease 2026.05.28
2026-05-28
Services, options & upgrades
BookingsBuild services with option groups and paid upgrades, grouped by category on the booking page and dashboard.
Full guideRelease 2026.05.21
2026-05-21
Two-way SMS messaging
MessagingBuilt-in SMS: message customers two-way, use saved templates, and see iMessage-style tapback reactions rendered as badges.
Full guideiOS & web apps
BookingsManage bookings from the SeroBook iOS app or any browser — take bookings, check availability, message customers and send documents on the go.
Full guideRelease 2026.05.20
2026-05-20
Automated weekly confirmations
MessagingWeekly booking confirmations now send automatically on a schedule you set.
Full guideRelease 2026.05.15
2026-05-15
Documents & PDFs
OperationsCreate branded documents from templates — consent forms, run sheets, proof-of-delivery, work orders — and share as links or PDFs.
Full guideRelease 2026.05.10
2026-05-10
Point of sale (Square Terminal)
Invoices & PaymentsCharge customers in person via Square Terminal, with the sale tied to the booking and invoice.
Full guideRelease 2026.05.05
2026-05-05
Payments — Stripe & Square
Invoices & PaymentsConnect Stripe or Square to take deposits and payments online, matched back to the right booking.
Full guideRelease 2026.05.02
2026-05-02
Calendar & daily timeline
BookingsA month/week/day calendar with colour-coded bookings and a live "today" timeline.
Full guideRelease 2026.05.01
2026-05-01
Scheduling & availability
BookingsDefine services, durations, opening hours and buffers — customers book open slots around the clock.
Full guide