What's New

Every feature we ship, newest first — with how-to steps and FAQs. The latest highlights also appear as a popup on your dashboard after each update.


Release 2026.07.26

2026-07-26

Booking categories & packages

Bookings

Your booking page can now open with categories you name yourself. Each one picks a behaviour: Standard Service (customer picks one service, then upgrades), Fixed Package (you bundle services at a set price), or Build Your Own (customer assembles their own package, with an optional volume discount).

How to use it

  1. Go to Manage → Booking Categories and turn the feature on.
  2. Add a category and give it whatever name your customers would recognise — "Slushy Machines", "Package Hire", "Pick & Choose".
  3. Choose what the card does: Standard Service, Fixed Package, or Build Your Own.
  4. For Standard Service and Build Your Own, tick which services belong to it. For Fixed Package, build the bundles and set each price.
  5. Add at least two categories — with one, the page skips straight to it.

FAQs

What is the difference between a Fixed Package and Build Your Own?

You author a Fixed Package: a set list of services at a price you choose, usually cheaper than booking them separately. Build Your Own hands that job to the customer — they add whatever services and upgrades they want and the total adds up as they go, with an optional discount once they pass a service count you set.

Why is it called Standard Service rather than a package?

Because the customer ends up with one service, plus any upgrades. It is not a bundle — a category that lists your slushy machines so the customer picks one is a Standard Service category, however many machines are in it.

Does this change my existing booking page?

No. With the feature off, or with fewer than two categories, the page renders exactly as before — straight to your service grid.

Full guide

Release 2026.06.12

2026-06-12

Release 2026.06.06

2026-06-06

Account access on the skate booking theme

Booking Themes

On the classes/skate booking theme, the old dead "Profile" tab is now a working "Account" entry point. Logged-out customers go to sign-in; signed-in customers reach their account. A matching Account button was added for desktop.

How to use it

  1. Enable the client portal for your business in Settings.
  2. Open your skate booking page — the bottom nav (mobile) and top-right (desktop) now show Account.
  3. Customers tap it to sign in or reach their account.

FAQs

Why don’t I see the Account tab?

It only appears when the client portal is enabled for your business. Turn the portal on in Settings and it shows automatically.

Full guide

Product updates & "What’s New"

Platform

You’ll now see a short "What’s New" popup the first time you log in after we ship updates. You can revisit everything any time under Help → What’s New.

How to use it

  1. After an update, the What’s New popup appears once on the dashboard.
  2. Read the highlights and dismiss it.
  3. Revisit anytime via Help → What’s New.
Full guide

Superadmin feature map

Platform

Superadmins get a feature map at /superadmin/features showing every feature grouped by status (planned / in progress / shipped) with completion stats.

Release 2026.06.04

2026-06-04

Invoices: period view & weekly batch

Invoices & Payments

The invoices page now has a paginated period view (step through weeks or months), a Sales-this-month card, and a one-click weekly invoice batch.

Full guide

Release 2026.06.03

2026-06-03

Multiple invoices per booking

Invoices & Payments

Bookings now support multiple invoices each. Payments auto-match to the right booking via Square description / Stripe metadata, and you can reallocate an invoice to another booking.

Full guide

Release 2026.06.01

2026-06-01

Orders & delivery run sheets

Operations

New Orders page for staff/delivery: message + form/upgrade columns, delivery-time sorting, and printable pack lists / run sheets generated client-side.

Release 2026.05.31

2026-05-31

Delivery map planner

Operations

A map-based delivery planner with a route sidebar, per-card open/message actions, right-click menu and a "Save deliveries" commit step.

Accurate class "spots left"

Bookings

Class and skate sessions now show true remaining spots — booked seats (including group bookings) are subtracted from capacity, preventing oversold sessions.

Full guide

Release 2026.05.30

2026-05-30

Client portal

Customers

A per-business client portal is live: customers sign in from your booking pages to see their bookings, invoices and account.

Full guide

Release 2026.05.28

2026-05-28

Services, options & upgrades

Bookings

Build services with option groups and paid upgrades, grouped by category on the booking page and dashboard.

Full guide

Release 2026.05.21

2026-05-21

Two-way SMS messaging

Messaging

Built-in SMS: message customers two-way, use saved templates, and see iMessage-style tapback reactions rendered as badges.

Full guide

iOS & web apps

Bookings

Manage bookings from the SeroBook iOS app or any browser — take bookings, check availability, message customers and send documents on the go.

Full guide

Release 2026.05.20

2026-05-20

Automated weekly confirmations

Messaging

Weekly booking confirmations now send automatically on a schedule you set.

Full guide

Release 2026.05.15

2026-05-15

Documents & PDFs

Operations

Create branded documents from templates — consent forms, run sheets, proof-of-delivery, work orders — and share as links or PDFs.

Full guide

Release 2026.05.10

2026-05-10

Point of sale (Square Terminal)

Invoices & Payments

Charge customers in person via Square Terminal, with the sale tied to the booking and invoice.

Full guide

Release 2026.05.05

2026-05-05

Payments — Stripe & Square

Invoices & Payments

Connect Stripe or Square to take deposits and payments online, matched back to the right booking.

Full guide

Release 2026.05.02

2026-05-02

Calendar & daily timeline

Bookings

A month/week/day calendar with colour-coded bookings and a live "today" timeline.

Full guide

Release 2026.05.01

2026-05-01

Scheduling & availability

Bookings

Define services, durations, opening hours and buffers — customers book open slots around the clock.

Full guide